Deploying Cisco Unified Contact Center Express (UCCXD) Exam Dumps

500-052 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Exam Number : 500-052 UCCXD
Exam Title : Deploying Cisco Unified Contact Center Express
Duration : 60 Minutes (45-55 questions)
Available Languages : English
Register : Pearson VUE

The Deploying Cisco Unified Contact Center Express (500-052) exam is a 60 -minute exam with 45 - 55 questions. This exam tests a candidate's knowledge of the design, implementation, and operation of Cisco Contact Center Express version 11.0 deployments. Candidates can prepare for this exam by taking the Deploying Cisco Unified Contact Center Express (UCCXD) version 6.0 course, which is based on the UCCX version 11.0 release.
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Design a Unified Contact Center Express System Deployment (32%)
- Perform customer capacity planning
- Determine customer required features
- Evaluate and recommend different configuration options
- Identify available configuration and ordering tools

Implement a Unified Contact Center Express System (40%)
- Describe the process for installing Unified Contact Center Express software and hardware
- Describe the process to configure Unified Contact Center Express software and provision the users to meet customer requirements
- Describe the process of using the Unified Contact Center Express Application Editor
- Examine the Cisco Business Edition 6000 competitive landscape

Operate a Unified Contact Center Express System (28%)
- Identify basic Unified Contact Center Express user tasks
- Identify process and tools available for troubleshooting Unified Contact Center Express
- Identify process and tools available for monitoring system operations in Unified Contact Center Express
- Identify process and tools available for patching, upgrading systems, and license additions for Unified Contact Center Express

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Unsecured servers and cloud capabilities: How remote work has multiplied the assault floor that hackers can target

a person sitting on a couch with a cat: A woman sitting on the floor with a laptop while working from home - as a dog sleeps beside her. © ZDNet

a girl sitting on the floor with a laptop whereas working from home - as a dog sleeps beside her.

The boost within the use of cloud functions on account of organisations and their personnel moving to remote work because of the COVID-19 pandemic is leaving company networks uncovered to cyberattacks.

Many corporations had to rapidly introduce working from domestic at the beginning of the pandemic, with personnel fitting reliant on cloud functions together with far flung desktop Protocols (RDP), virtual private Networks (VPN) and utility suites like Microsoft office 365 or Google Workspace.

while this allowed personnel to continue doing their jobs outside the ordinary company network, it has additionally elevated the talents attack surface for cyber criminals. Malicious hackers are able to take advantage of the reduced stage of monitoring exercise, while efficiently compromising credentials – which are used to remotely login to cloud features – offers a stealthy route into corporate environments.

SEE: A profitable method for cybersecurity (ZDNet particular file) | down load the file as a PDF (TechRepublic)  

Cybersecurity researchers at protection company Zscaler analysed the networks of 1,500 businesses and located lots of of hundreds of vulnerabilities in the form of 392,298 uncovered servers, 214,230 uncovered ports and 60,572 exposed cloud instances – all of which can also be found on the information superhighway. It claimed the greatest corporations have an ordinary of 468 servers uncovered, while gigantic agencies have 209 at risk.

The researchers described 'exposed' as anything that anyone can connect with if they discover the capabilities – together with faraway and cloud functions. organisations are likely to be unaware that these features are exposed to the web in the first vicinity. 

besides this, researchers discovered unpatched methods with 202,000 typical Vulnerabilities and Exposures (CVEs), a regular of a hundred thirty five per service provider, with nearly half categorised as 'vital' or 'excessive' severity.

or not it's possible that cyber criminals may be in a position to discover and make the most these vulnerabilities with a purpose to enter company networks and lay the foundations for cyberattacks together with records theft, ransomware and different malware campaigns.

"The sheer amount of guidance it is being shared today is concerning since it is all virtually an attack surface. the rest that can also be accessed may also be exploited by means of unauthorised or malicious users, creating new risks for companies that should not have comprehensive cognizance and handle of their community exposure," observed Nathan Howe, vice chairman for emerging expertise at Zscaler.

while an extended assault surface can affect enterprises of all sizes, foreign and big employers are essentially the most in danger, due to their number of employees and a distributed staff.

a global group of workers might also also make it more difficult to detect anomalous recreation since the enterprise is used to employees gaining access to the community from worldwide, so a malicious intruder may also now not be automatically glaring.

but it surely's feasible to take steps to reduce the attack floor – and the competencies possibility to the employer consequently. Zscaler recommends three steps for minimising corporate community risk.

SEE: GDPR: Fines increased by way of forty% remaining year, and they're about to get plenty greater

the primary is to know your community – by means of being privy to what functions and capabilities are in use, it's simpler to mitigate risk. The 2d is to understand your knowledge vulnerabilities – researchers suggest that information safety teams dwell recommended concerning the newest vulnerabilities and the patches that can be utilized to counter them.

The third factor enterprises should do is undertake practices that minimise chance and act as a deterrent to cyber criminals. for example, cozy login credentials for cloud capabilities with multi-element authentication, so in the adventure of a username and password being breached, it is never as standard for criminals to basically access accounts and functions.

"by knowing their individual attack surfaces and deploying appropriate security measures, including zero believe architecture, organizations can stronger give protection to their software infrastructure from ordinary vulnerabilities that enable attackers to steal records, sabotage methods, or dangle networks hostage for ransom," stated Howe.

extra ON CYBERSECURITY

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